Log In As Another User

Table of Contents

Log In As Another User

 

Logging in as a user will allow the administrator to view the site as this individual and complete various actions across the site. The Login in as functionality is primarily designed for troubleshooting access and technical issues, but may also be used for testing purposes or to assist a user who is having difficulty with a specific task or action within the site.


Log In As Another User

1. In Learn@HubSpot, click the settings gear icon settings gear icon in the top right corner, then click Users.

Please note: you can also navigate to Users by selecting it from the Site Administration menu > Users > Browse list of users on the left sidebar menu found on any course page. 

2. Search for the user you want to log in as.

3. Click the user's name to open their profile.

4. Under the Administration section, click Log in as.

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5. Click Continue and you should see a blue rectangular box at the top right corner with the text "You are logged in as [Name of user]" right under your own name. 

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7. Complete any troubleshooting steps or actions.

8. To end the session, click on the dropdown menu beside your name at the top right corner and click Log out.

Please note: for security reasons, you will be required to log back in as yourself, following a Log in as session. 

During a Log in as session, actions you take will not be tracked as that individual's, but yours.

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